Text or CALL: 215-561-3138
about us
Welcome to Riff Tailoring & Dry Cleaning, your trusted destination for impeccable garment care and personalized alterations for over three decades.
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At Riff, we understand that your clothing is an expression of your individuality, and we take pride in enhancing your wardrobe with our meticulous services. Our team of skilled tailors brings a wealth of expertise to every stitch (with 30+ years of experience), ensuring that your garments fit you flawlessly and reflect your unique style.
In addition to our precision tailoring, we offer top-notch dry cleaning services, using advanced techniques (Organic and eco-friendly) to preserve the integrity of your fabrics. Whether you entrust us with a delicate gown, a business suit, or everyday wear, we treat each item with the utmost care and attention.
Riff Tailoring & Dry Cleaning is not just a service; it's a commitment to excellence, reliability, and customer satisfaction. Experience the art of garment care with us, where your wardrobe receives the attention it deserves, and your style gets the spotlight it craves.
Our Cleaner’s commitment is "We Clean, You Shine" and we’re responsible and consistent with our work for all of your clothing needs.
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Frequently asked questions
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How long does the dry cleaning process take?The duration varies depending on the type of garment and the specific service required. Generally, we aim to provide a quick turnaround while maintaining our high-quality standards. The longest would be 2-3 days.
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What types of fabrics do you handle for dry cleaning?We specialize in cleaning a wide range of fabrics, including delicate materials such as silk and wool, leather and suedes, down and puffer coats, ensuring that each garment receives the appropriate care it deserves.
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Do you provide alterations for all types of clothing?Yes, our skilled tailors are experienced in altering various types of clothing, from formal wear to casual attire. We offer customization to ensure a perfect fit that complements your unique style. Tailoring can take up to a week if the alteration is difficult and tricky. Please contact us for a more specific answer.
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Can you remove tough stains during the dry cleaning process?Our advanced dry cleaning techniques are effective in treating various stains. While we cannot guarantee complete removal in every case, our team works diligently to minimize and treat stains during the cleaning process.
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How often should I dry clean my clothes?The frequency of dry cleaning depends on factors such as the type of garment, how often it's worn, and exposure to stains. We recommend dry cleaning as needed, and our experts can provide guidance based on the specific item.
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What measures do you take to ensure garment safety during the cleaning process?We prioritize the safety of your garments. Our experienced team follows industry best practices, using gentle yet effective cleaning agents and techniques to preserve the integrity of fabrics.
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Do you offer eco-friendly dry cleaning options?Yes, we understand the importance of sustainability. We provide organic and eco-friendly dry cleaning options that use environmentally conscious methods and products.
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How can I know the progress of my garment in the cleaning or alteration process?Text or call our team at 215-561-3138 and we can provide updates on the status of your order. Make sure to have your receipts and invoice numbers ready.
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What is your policy on lost or damaged items?While we take utmost care in handling garments, unforeseen circumstances may arise. We have a transparent policy for addressing lost or damaged items, and our team is committed to resolving such issues promptly. We may give you a refund. We are not responsible for items being lost or damaged after 30 days.
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Do you offer pick-up and delivery services?We may provide convenient pick-up and delivery services for your garments if you are living near Center City South Philly, PA 19102. Check with our team for availability and any associated fees at 251-561-3138 (text or call).
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Do you accept all types of payment methods?Yes, we accept cash, debit, gift cards, and credit cards. We also accept the use of contactless payments, such as Apple Pay, Google Pay, Cash App, etc. With other payment apps such as Venmo, Paypal, or Zelle, they can be used after we send you an online link to pay if you are not in store.